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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caroline Jareb

October 15, 2025

5  out of  5
rating by Caroline Jareb
"Very easy to get in touch with! And extremely helpful answering questions and helping me get the best rates possible."
We responded:
"Hi there, Caroline! I'm so happy that we could answer your questions while finding Auto & Renter's insurance coverage that fits your needs and a great rate. Thank you for taking the time to share your feedback!"
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John Davis

October 9, 2025

5  out of  5
rating by John Davis
"We just had a meeting with Lauren and I was totally impressed she and her office staff we so very warm and friendly. Lauren was thorough as well as thoughtful going over our policy and helped us fully understand our coverages. Best ever meeting, Thanks to Lauren and her wonderful staff for all they have done. I highly recommend this office for all your insurance needs."
We responded:
"Hey, John! It was such a pleasure meeting with you and reviewing your Home and Auto insurance. I’m glad our conversation helped make everything clear and that you left feeling confident in your coverage. My team and I care about making sure each customer feels supported and informed, so hearing that you found the experience warm and welcoming means a lot. We truly appreciate your recommendation and the trust you’ve placed in us for your insurance needs. Thank you for your review!"
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Tyler Cannon

October 7, 2025

5  out of  5
rating by Tyler Cannon
"Lauren and her team were giving away pumpkins in the parking lot so I stopped by and unfortunately I have progressive insurance so they gave me a pumpkin out of pity. And were very kind and happy to help get me and my wife a quote through State Farm! Thanks Lauren!"
We responded:
"Thanks so much for sharing that story with us, Tyler! We had such a fun time handing out pumpkins to the community, and we are very grateful you and your wife stopped by even though you’re with another insurance company. It was a pleasure meeting you both and helping you explore a State Farm quote. We look forward to talking again!"
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Melissa Cannon

October 7, 2025

5  out of  5
rating by Melissa Cannon
"Thank you and your team for being super nice and easy to work with. Thank you for being a part of our community!"
We responded:
"Hi, Melissa! We really appreciate your kind feedback about our team and the experience you’ve had here. It’s a joy getting to work with people like you and to be part of such a supportive community. Thank you for choosing Team Tullos to be your good neighbor! "
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Adam

September 23, 2025

5  out of  5
rating by Adam
"Lauren is great to work with and she truly cares about her customers"
We responded:
"Knowing you can see the care I put into helping our customers and making sure they feel supported means so much, Adam. Thank you for taking the time to leave such a thoughtful review."
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Taylor Paventy

September 12, 2025

5  out of  5
rating by Taylor Paventy
"Met the girls up at Laurens office and everyone was extremely friendly and helpful. Alex helped me with getting everything quoted, and Debra really helped explain certain coverages and finalized everything. Overall a great and stress free experience, a nice change when dealing with insurance."
We responded:
"Hello, Taylor! It makes our day hearing that your visit to our office was so friendly and helpful. I'm glad Alex was able to assist with getting your quotes and that Debra took the time to explain your coverages and finalize everything. It is wonderful to hear that the experience felt easy and stress-free. We really appreciate you taking the time to share your experience and are grateful to have you with us."
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Timothy Loyd

September 10, 2025

5  out of  5
rating by Timothy Loyd
"Highly Recommend!"
We responded:
"We greatly appreciate your glowing rating and recommendation, Timothy. Thank you!"
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Steven Turner

September 8, 2025

5  out of  5
rating by Steven Turner
"Debra helped me get a new life policy. 5 stars"
We responded:
"Steven, your 5-star review means a lot to us. We’re grateful you trusted our office to help with your life insurance and it’s wonderful to know you had a positive experience. Thank you for choosing us to handle something so important."
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Amir saad

August 28, 2025

5  out of  5
rating by Amir saad
"Always here for help Good listener to all issues and try to do there best for their customers I am happy to be their customer 😊"
We responded:
"Amir, thank you for sharing your thoughts! I'm glad to know you feel supported and valued as our customer. It's our priority to listen and provide the best service possible. Let us know if there's anything else we can assist you with!"
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E Ferguson

August 28, 2025

5  out of  5
rating by E Ferguson
"There isn’t a single bad thing I can say about Lauren and her staff. They are simply amazing, with all the madness going on in the insurance world they have stayed on top of it all. They excel at every part of the job with minor things from birthday cards and checking in routinely to being the fastest and highly professional when it comes to claims or just questions about policies. Without a doubt the best around."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that our team's dedication and attention to detail have made a positive impact. We aim to provide top-notch service, from the little things like birthday cards to efficiently managing claims. If you ever need anything else, feel free to reach out!"
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Jake Thomson

August 22, 2025

5  out of  5
rating by Jake Thomson
"We were switched from a long time agent who we loved and retired. Lauren was our new agent. We were in the middle of a claim and she jumped like she knew us forever. She made things happen and we could not have been happier with the results. You need an agent? She is the one!!!!!"
We responded:
"Hi, Jake! I know switching agents can feel like a big change, so I’m really glad I could step in and help with your claim right away. It means a lot to know that things came together the way you needed and that you were happy with the outcome. I truly appreciate your trust and the chance to be your agent. Thank you for sharing your experience and recommendation!"
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Jeremiah Talton

August 21, 2025

5  out of  5
rating by Jeremiah Talton
"Highly recommend...Debra at Lauren's office has been super helpful in getting us setup with coverage. The rates were so good we were able to add additional protection and still saved money. Give these folks a try!"
We responded:
"Debra and the team will really appreciate your recommendation and shoutout, Jeremiah! It’s wonderful to know she could help find the right insurance plan for you and your family. We want our customers to feel confident in their choices, and it’s rewarding to provide more coverage at a great rate. Thank you for sharing your thoughts with us, and welcome to the Team Tullos family!"
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Jason Tran

August 20, 2025

5  out of  5
rating by Jason Tran
"I’ve had such a great experience with this State Farm agency! The team is always friendly, professional, and quick to respond whenever I have questions. They took the time to explain my options clearly and made sure I felt confident in my coverage. I really appreciate how they go above and beyond to provide excellent customer service. Highly recommend to anyone looking for reliable insurance and a team that truly cares about their clients! Again thank you Lauren and Debra!"
We responded:
"Hi there, Jason! I’m really glad to hear that our team was able to answer your questions and walk you through your coverage options clearly. It’s important to us that our clients feel confident in the choices they make for their auto and home policies. Debra and I really enjoyed working with you and we appreciate you trusting us with your insurance needs. Hearing that you’d recommend our agency means a lot to us!"
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Kassidy Mostoller

August 20, 2025

5  out of  5
rating by Kassidy Mostoller
"Lauren’s team has been fantastic. They are great with communication. They found us more ways to save money. We are very pleased."
We responded:
"Thank you very much for sharing that, Kassidy. I’m happy our team could help you explore options and find ways to save on your policies. It means a lot to hear that our communication and support made the process easy for you."
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Jonathan Thompson

August 18, 2025

1  out of  5
rating by Jonathan Thompson
"This has been the worst experience I have ever had with an insurance company. From the lack of communication, to billing. I don't even know where to start. I would reccomend shopping around first."
We responded:
"Hi Jonathan, I’m truly sorry to hear about your experience and the frustration that your recent billing variances have caused. That’s never the feeling we want our customers to have, and I understand how stressful billing can become when things don’t go as expected. After reviewing your account today, it looks like the issues you ran into were related not payment timing. When payments don’t process on schedule, State Farm’s automated billing system will adjust your future balance, and unfortunately, this is beyond our control. My team and I always want to prevent that, and we do our best to send reminders and walk through options so nothing catches you off guard. I will personally be following up with you to review your billing in detail and will do everything I can to make things right. I aim to please and appreciate your feedback because it gives me the opportunity to course correct and continue improving how we communicate & support our customers. In the meantime, please feel free to reach me directly at 615-348-4196 or lauren@laurentullos.com. Thank you again for sharing your thoughts, and I’m sorry for the stress this caused. -Lauren"
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Brette Helms

August 8, 2025

5  out of  5
rating by Brette Helms
"Lauren Tullos State Farm Agency is the best! The best customer service. 10/10 recommend for all of your insurance needs!"
We responded:
"Knowing you’ve had a great experience with our customer service and trust us with all of your insurance needs truly means so much, Brette. We appreciate your recommendation and look forward to being here whenever you need us. Thank you for sharing your experience!"
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Brooks Bresnahan

August 8, 2025

5  out of  5
rating by Brooks Bresnahan
"Lauren Tullos and her team are amazing!! Highly recommend"
We responded:
"Your review made our day, Brooks! We all thank you very much for sharing your kind feedback about our team, and look forward to helping you again. "
Profile photo of Larry Hamm

Larry Hamm

August 8, 2025

5  out of  5
rating by Larry Hamm
"In my lifetime I have dealt with a lot of insurance agents. None of them had me as a person in mind. A little over two years ago I got a random text from Lauren. I don't know how or why she got my number and decided to send that text, but I am glad she did! She cut my auto insurance cost in half and discovered that my previous provider had my home undervalued! Working with Lauren, for me, is pure joy. She is genuinely interested in me as a person, and actively monitors my insurance situation so I don't have to worry if I am properly covered. She stays on top of things by doing an annual review just to make sure everything is as it should be. No other insurance agent I have had has ever done this. I highly recommend Lauren Tullos! Go to her for your insurance needs! You won't be disappointed!"
We responded:
"Hey, Larry! I still remember when we first connected, and I am so glad that initial text led to helping you with both your auto and home insurance. Seeing your auto costs drop while making sure your home was valued correctly was a big win, and I’m happy it made such a difference for you. It means a lot to know that you feel I have your needs in mind and that my efforts to keep your coverage in good shape have helped give you confidence in your policies. I truly enjoy getting to know you as a person and making sure our conversations are about more than just numbers. The annual reviews are important to me because they help ensure you are never left with gaps or surprises, and I appreciate you recognizing that effort. Your trust in me makes my job so rewarding, and I value the relationship we’ve built over these past two years. Hearing that working together has been a joy for you is one of the highest compliments I could receive. I also appreciate your recommendation more than I can say. Thank you for taking the time to write such a thoughtful review, Larry, and I look forward to many more years of helping you with your insurance needs."
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Rose Giorgi

August 7, 2025

5  out of  5
rating by Rose Giorgi
"Thank you for your recent assistance in our needs."
We responded:
"Your review made our day, Rose! Thanks for sharing that we could assist with your insurance needs. It means a lot to hear from you, and we’re here whenever you need support again."
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Andrew Barger

June 20, 2025

5  out of  5
rating by Andrew Barger
"Lauren and her staff make buying insurance fun! I have never had an issue contacting them to make changes to my policy, and they are always super professional and friendly. If you are searching for a local agent whose rates match your budget, your only choice is Lauren! I chose State Farm because their rates for my Tesla and Mercedes are 50% less than those of other major carriers. Lauren's knowledge and friendly personality keep me with them."
We responded:
"Hi, Andrew! I really appreciate you sharing how working with my team and me has made managing your insurance easy and enjoyable. It's rewarding to know that you trust us with coverage for your Tesla and Mercedes, and I am so glad we could provide rates that fit your budget. Your support and thoughtful words about our service truly mean a lot to all of us. We are here whenever you need help with questions or updates!"
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Christine Munisteri

June 13, 2025

5  out of  5
rating by Christine Munisteri
"As a returning customer, I highly recommend reaching out to Lauren for your insurance needs! She's always a pleasure to talk to and has made transitioning home + auto policies between companies a breeze (and more affordable)!"
We responded:
"It truly means a lot that you came back and trusted me to help with your home and auto insurance, Christine! I’m so glad the transition went smoothly and that we were able to make things easier while also helping lower your monthly expenses. You’re a joy to work with, and I’m just a call or message away if you ever need anything!"
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Shawnee Howard

May 30, 2025

5  out of  5
rating by Shawnee Howard
"Great experience!"
We responded:
"Thanks so much, Shawnee! We’re happy you had a great experience with us and appreciate you letting us know."
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MICHELLE HOWARD

May 30, 2025

5  out of  5
rating by MICHELLE HOWARD
"Great service! Great staff!"
We responded:
"Thanks for dropping us a sweet review, Michelle! It means a lot to hear that both the service and our team stood out. We’ll keep working to make sure every visit feels just as smooth and helpful."
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Jacob Hageman

May 30, 2025

5  out of  5
rating by Jacob Hageman
"Great experience and great service!"
We responded:
"We love hearing that, Jacob—thanks for taking a moment to share it. It was a pleasure helping you!"
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Kristian Hageman

May 30, 2025

5  out of  5
rating by Kristian Hageman
"Too notch service and staff. Very friendly and easy to work with"
We responded:
"Thanks, Kristian! We’re glad the service and atmosphere stood out to you—it’s really important to us that working with our office feels friendly and easy. We appreciate you!"